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If you are receiving an error of "Unable to execute the desired program. Please get another copy of the installer and try again,"

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Tue, Nov 23, 2021 desired, installer 0 1 5018 5 / 5 (1 Vote(s))

If you are receiving an error of "Unable to execute the desired program. Please get another copy of the installer and try again," please try the following troubleshooting steps: Make sure your system drivers, especially your graphics card driv Read More

Hundreths not daily rounding but minutes does

Thu, Feb 27, 2014 daily rounding with hundredths and a meal 0 0 13989 0 / 5 (0 Vote(s))

SCENARIO: 7:30 - 12:00p 12:25p - 3:59p Daily rounding is unit 6 point 5. If when in minutes view, rounded total is 8:00 When in hundredths view, rounded total is 7.99 - WHY??? ANSWER: Read More

Hand Punch not bringing in punches in Trutime

Mon, Mar 19, 2012 no punches in trutime, HP, HP Polling, trutime, tru time 0 0 7793 0 / 5 (0 Vote(s))

After my Hand Punch was reset punches are not coming into Trutime. Trutime loaded specific Menu information into HP2000, 3000, 4000. If one of these models are reset intentionally or unintentionally. Then the Menu file needs to be Read More

Not accepting cards

Mon, Apr 4, 2011 mrx-35, mrx35, actuator, cards, accepting 0 1 6776 4 / 5 (3 Vote(s))

MRX 35 DOES NOT ACCEPT CARDS. ANSWER: The most common reason is that the actuator came out of place. To fix this: 1- Unplug the clock. 2- Remove the top cover. 3-&nbs Read More

CP-5000 Timecard Handling Notice

Tue, Jan 4, 2011 CP-5000, Customer Notice, timecard, handling, printing 0 0 2818 0 / 5 (0 Vote(s))

Please see the attached document for recommended timecard handling procedures for the CP-5000 to avoid any printing problems. Also see CP-5000 User Guide. Read More

How to move Time Guardian from one computer workstation to another comptuer workstation

Wed, Dec 22, 2010 move time guardian, move timeguardian, ff2, moving timeguardian, moving time guardian, how to move time guardian without software cd, move data to another computer, move computers 1 0 34083 0 / 5 (0 Vote(s))

Attached is a guide for how to move Time Guardian from one computer workstation to another comptuer workstation. This procedure is for version 4 or lower only. This is compatible to Vista and Windows 7. Read More

Error ID not found

Tue, Sep 13, 2011 error id not found, not found, 027, 052, er025, er052, error 2, error 0, e00, e02 0 0 5783 0 / 5 (0 Vote(s))

Error ID not found Fix: Perform download. Download is in the Communications area of the software. If you click downloading or the blue down arrow for newer software versions - this will download employee badge info t Read More

How to copy FPT-40 maps from 1 clock to another

Thu, Dec 2, 2010 copy maps, copy finger, copy fingerprints 0 0 4408 0 / 5 (0 Vote(s))

How to copy maps from 1 clock to another for clock model: FPT-40 In assignments tab for both clocks, 1 at a time Double click on the word "terminal 1" highlighted in blue Read More

Configuration file c:conftg.conf not found

Tue, Mar 20, 2012 log in error, Configuration file c:\conf\tg.conf not found 0 0 8279 4 / 5 (2 Vote(s))

This error is caused by putting the wrong path in during the Client install of Time Guardian. The client install asks: Where is the Time Guardian Server installed? The install defaults to C: If you leave this in the box then the error below Read More

Is Time Guardian is showing the wrong version?

Wed, Feb 2, 2011 Is Time Guardian is showing the wrong version? 0 0 3713 0 / 5 (0 Vote(s))

Is my Time Guardian/ Time Guardian Plus/ Time Guardian Pro showing the wrong version? Answer: You may see the wrong version (for example, Time Guardian 5.1.0.5.1.0, Time Guardian Plus 2.1.0.2.1.0, or Time Guardian Pro Read More

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